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It’s about the people…





One person commented that they had never been able to attend a speaker session like this, where the company brings in someone who cares about the people, not just making more money. She said this meant a lot, especially from their maintenance team, because they usually do not show this vulnerability.

It’s about the people…


A few weeks ago, I was the keynote speaker at a large property management company’s annual meeting, and the feedback I received was powerful!


The company president had asked for the session to be a celebration for her team and also a time to think about the upcoming growth and associated challenges and complexities that come along with it. She wanted components of culture build, impact, and of course, JOY.


It can be hard for a speaker or facilitator to know whether people actually take the tools and strategies forward with them and implement them.


To the President’s surprise, about 25% of their maintenance team members came to talk to her personally after the session and shared how helpful it was.


One person commented that they had never been able to attend a speaker session like this, where the company brings in someone who cares about the people, not just making more money. She said this meant a lot, especially from their maintenance team, because they usually do not show this vulnerability.


She reported that the director of maintenance even started working on his Joy calendar that next morning!

I hope that the message of Having Good Ripple Effect in the 2-minute moments and making JOY your job continues to spread. There is a lot of ROI (return on investment) that comes with impact and JOY.


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