We’ll talk all about how to: Celebrate, Build Culture, Communicate, and how to stay Resilient!
Tomorrow, I will be at the NICC 2023 Administrative Support + Staff Day! I’ll be leading a session on having a Good Ripple Effect.
This will be a day of celebration but also a boost for their continued leadership development.
We’ll talk all about how to:
Celebrate - The team’s impact and ripple effect and how much they do for the organization and beyond.
Build Culture – discuss how they individually contribute to culture and how to build on existing culture with attitudes, norms, and beliefs.
Communication – The art of giving feedback, managing up, and conflict resolution.
Resilience – We will touch on the circle of influence (how you show up), how to manage change, and how to stay resilient.
Note: I will also sprinkle in customer service and polish/professionalism strategies into the content.
You can say we cover a lot of ground in this session. See you all tomorrow!
P.S. - Reach out if any of these topics you’d love for your team as well!